CAFFÉ MONA la bistrô


                                                                                    Our Philosophy                                                         


    The Caffè Mona philosophy is really very simple. Coffee, Food, Service and Atmosphere are the key elements to our business and excellence in all four areas is required in order to achieve our aim. We are dedicated to providing our customers with a great cup of coffee and a great food in a warm, authentic European coffee house atmosphere served in a friendly manner. Nothing less than this is acceptable.

   COFFEE
The linchpin of our brand is our coffee. We place great emphasis and expend copious amounts of time and energy on supplying a high quality range of espresso and coffee. We use several different beans for our house coffee, which is exclusive to Caffè Mona 

   ATMOSPHERE
Caffè Mona’s aim is to create a continental coffee house atmosphere, meaning a cozy, friendly place to meet up that has something of a buzz about it, rather than a sterile, fast food experience. Our intention is also to be part of and integrate into the local environment and culture. Caffè Mona is a place where customers feel comfortable meeting friends, working on the computer, grabbing a bite of lunch or just relaxing on their own reading the paper.

We have deliberately avoided the formulaic, cookie cutter approach to store design and have instead tried to customize our stores to incorporate local features and the feel of the neighborhoods they are located in.

Music is another important ingredient in our stores. We seek to encourage a tranquil or mellow morning atmosphere.

   FOOD
Caffè Mona provides a high quality food offering, which is based on freshness and superior ingredients. Our product range is similar to that of a deli. We serve gourmet handmade sandwiches, soups, salads, sweet and savory crepes and special pastas. We also routinely provide a variety of seasonal and monthly specials, which enables us to constantly refresh our menu.

   SERVICE
At Caffè Mona, great people are the key to great service. We have a lot of fantastic people in our organization. We seek out people with warmth and a positive outlook on life who are customer focused – no matter where they come from

   SUMMARY
At Caffè Mona we strive to be the place where you want to go outside of your home and work, a place you feel comfortable in as part of your daily, or weekly or even occasional routine.

Our mission is to provide you with fantastic espresso coffee, fresh quality food, in a warm, inviting atmosphere served by friendly, caring people. If we can do this, we will have created a quality neighborhood gathering spot.


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